Chris Collison and Geoff Parcell

You can't manage knowledge — nobody can. What you can do is to manage the environment in which knowledge can be created, discovered, captured, shared, distilled, validated, transferred, adopted, adapted and applied.

— Chris Collison and Geoff Parcell

Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations (2005), Chapter 2, pages 24-25.

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