Your2ndPlace.com Down [Updated - back up]

Update: As mentioned Your2ndPlace.com is back up. Short story: After opening another ticket and pointing to the last ticket where I explained the solutions for the problems...

I have been hosting with BlueHost.com for about 2 years at this point - Your2ndPlace.com, OpenDepth.com and KnowProSE.com. And BlueHost.com has been great. There have been issues as there always are, but they were worked through.

Today, though, I got a message that Your2ndPlace.com with a subject of:

WEB HOSTING ACCOUNT DEACTIVATED for YOUR2NDPLACE.COM

The meat of the message was:

Dear Taran:

Your web hosting account for your2ndplace.com has been deactivated (reason: site causing performance problems).
Although your web site has been disabled, your data may still be available for
up to 15 days, after which it will be deleted.

If you feel this deactivation is in error, please contact customer support as
soon as possible.

Thank you,
BlueHost.Com Support
http://www.bluehost.com

There was no warning. I was completely flabbergasted by this. So I sent in a support ticket that asked about the problem - since the problem isn't very apparent from the message. And here's the thing: All three of my websites are running the same software: Drupal 6.x. I got a response back that basically said that they were allowing me access to find out what was wrong and fix it.

The trouble? Apparently the aggregator module on Your2ndPlace.com was causing one error a day based on what I saw... and all things considered, it can be problematic on a shared hosting platform if the frequency isn't set up right. So all I really have to do is disable the module on the site, but to do that and make sure it's working right (or not working) I need to... have the site up. But the account is disabled.

The Excessive CPU logs aren't consistent, but they aren't daily. The aggregator module related errors have been consistent. So at this point, I'm waiting for BlueHost.com to actually re-enable the site.

This whole thing really has me wondering about whether I should continue at BlueHost.com. I mean - pulling a site seems rather extreme, especially based on what the logs show as errors. And there was no 'warning shot'. Just suddenly... an email that they've taken the site down. To me, that seems rather lame and breaks a bit of the trust I have with the web host. I'm even doubtful that I should be writing about this here, but then... I have to let people know what is going on.

And that sucks. I should be doing other things toward the end of the year.